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NDIS Plan Review Preparation Guide

  • Parability Team
  • Dec 15, 2025
  • 9 min read

Your Complete Checklist for a Successful Review


Your Independence, Our Forte

Parability Support Services


TIMELINE OVERVIEW

3 MONTHS BEFORE REVIEW

  • [ ] Note your plan end date in calendar

  • [ ] Begin gathering evidence and reports

  • [ ] Schedule appointments with health professionals

  • [ ] Request reports from therapists and support workers

  • [ ] Start documenting your current support usage


6-8 WEEKS BEFORE REVIEW

  • [ ] Confirm all reports have been requested

  • [ ] Review your current plan goals and progress

  • [ ] Draft new goals for next plan period

  • [ ] Collect receipts and evidence of activities

  • [ ] Document any changes in circumstances


1 MONTH BEFORE REVIEW

  • [ ] Chase up any outstanding reports

  • [ ] Complete your preparation document

  • [ ] Organize all evidence into one folder

  • [ ] Book advocacy support if needed

  • [ ] Confirm review meeting date and time


1 WEEK BEFORE REVIEW

  • [ ] Review all your notes

  • [ ] Practice explaining your support needs

  • [ ] Prepare questions you want to ask

  • [ ] Make copies of all documents

  • [ ] Confirm your support person can attend


DAY BEFORE REVIEW

  • [ ] Get good sleep

  • [ ] Prepare what you'll wear (comfortable)

  • [ ] Pack all documents in a folder

  • [ ] Charge your phone

  • [ ] Review your key talking points


DAY OF REVIEW

  • [ ] Eat a good meal beforehand

  • [ ] Arrive 10 minutes early

  • [ ] Bring water and tissues

  • [ ] Have your notes and documents ready

  • [ ] Take deep breaths - you've got this!



CURRENT PLAN REVIEW


Your Current Plan Details

Plan start date: _____ / _____ / _____

Plan end date: _____ / _____ / _____

NDIS number: ___________________________________

Plan management type:

  • [ ] Self-managed

  • [ ] Plan-managed

  • [ ] NDIA-managed

  • [ ] Mixed


Current Funding Breakdown

Support Category

Amount Allocated

Amount Used

Remaining

% Used

Core - Daily Activities

$

$

$

%

Core - Consumables

$

$

$

%

Core - Social & Community

$

$

$

%

Core - Transport

$

$

$

%

Capacity Building - Support Coordination

$

$

$

%

Capacity Building - Improved Living

$

$

$

%

Capacity Building - Increased Social

$

$

$

%

Capacity Building - Finding & Keeping Work

$

$

$

%

Capacity Building - Improved Relationships

$

$

$

%

Capacity Building - Health & Wellbeing

$

$

$

%

Capacity Building - Lifelong Learning

$

$

$

%

Capital - Assistive Technology

$

$

$

%

Capital - Home Modifications

$

$

$

%

Total plan value: $___________

Total used: $___________

Total remaining: $___________



GOAL REVIEW & PROGRESS

Current Plan Goals

For each goal, rate your progress:

  • Achieved ✅

  • Significant Progress 📈

  • Some Progress 📊

  • No Progress ❌

  • No Longer Relevant 🚫


GOAL 1

Goal: ___________________________________

Progress: ⬜ Achieved ⬜ Significant ⬜ Some ⬜ No Progress ⬜ Not Relevant

Evidence of progress:



Supports that helped:



Barriers encountered:



Should this goal continue? ⬜ Yes ⬜ No ⬜ Modified

If modified, new version:



GOAL 2

Goal: ___________________________________

Progress: ⬜ Achieved ⬜ Significant ⬜ Some ⬜ No Progress ⬜ Not Relevant

Evidence of progress:



Supports that helped:



Barriers encountered:



Should this goal continue? ⬜ Yes ⬜ No ⬜ Modified

If modified, new version:



GOAL 3

Goal: ___________________________________

Progress: ⬜ Achieved ⬜ Significant ⬜ Some ⬜ No Progress ⬜ Not Relevant

Evidence of progress:



Supports that helped:



Barriers encountered:



Should this goal continue? ⬜ Yes ⬜ No ⬜ Modified

If modified, new version:



(Add additional pages for more goals)



NEW GOALS FOR NEXT PLAN

Goal Setting Framework

Use the SMART framework:

  • Specific - Clear and detailed

  • Measurable - Can track progress

  • Achievable - Realistic given supports

  • Relevant - Relates to your life priorities

  • Time-bound - Can be achieved in plan period


NEW GOAL 1

Goal statement:



Category: ⬜ Daily Living ⬜ Social ⬜ Work/Education ⬜ Health ⬜ Independence

Why is this goal important to you?



What supports will you need to achieve this goal?



How will you measure progress?



Estimated timeframe: ___________________________________

Estimated cost/hours needed: ___________________________________



NEW GOAL 2

Goal statement:



Category: ⬜ Daily Living ⬜ Social ⬜ Work/Education ⬜ Health ⬜ Independence

Why is this goal important to you?



What supports will you need to achieve this goal?



How will you measure progress?



Estimated timeframe: ___________________________________

Estimated cost/hours needed: ___________________________________



NEW GOAL 3

Goal statement:



Category: ⬜ Daily Living ⬜ Social ⬜ Work/Education ⬜ Health ⬜ Independence

Why is this goal important to you?



What supports will you need to achieve this goal?



How will you measure progress?



Estimated timeframe: ___________________________________

Estimated cost/hours needed: ___________________________________



(Add additional pages for more goals)



EVIDENCE CHECKLIST


Medical & Health Professional Reports

  • [ ] GP report/letter (dated within 3 months)

  • [ ] Specialist reports (e.g., psychiatrist, neurologist)

  • [ ] Psychology reports

  • [ ] Therapy reports (OT, physio, speech pathology)

  • [ ] Hospital discharge summaries (if relevant)

  • [ ] Mental health care plan

  • [ ] Disability diagnosis documentation

  • [ ] Other: ___________________________________

Note: All reports should clearly state:

  • Your diagnosis/diagnoses

  • How your disability affects daily functioning

  • What supports you need

  • Recommendations for ongoing support


Allied Health Evidence

  • [ ] Occupational therapy functional capacity assessment

  • [ ] Physiotherapy progress notes

  • [ ] Speech pathology assessment

  • [ ] Dietitian reports

  • [ ] Exercise physiology assessment

  • [ ] Other: ___________________________________


Support Worker Documentation

  • [ ] Support worker statement about your needs

  • [ ] Incident reports (if relevant)

  • [ ] Progress notes from support workers

  • [ ] Communication from support provider

  • [ ] Other: ___________________________________


Evidence of Activities & Participation

  • [ ] Photos from community activities

  • [ ] Programs from events attended

  • [ ] Receipts from activities

  • [ ] Certificate of participation/completion

  • [ ] Other: ___________________________________


Quotes & Assessments (if requesting equipment/modifications)

  • [ ] Assistive technology quotes (from 2-3 suppliers)

  • [ ] AT assessment report

  • [ ] Home modification quotes

  • [ ] OT home assessment report

  • [ ] Other: ___________________________________


Other Supporting Documents

  • [ ] Current plan document

  • [ ] Plan usage statement from NDIS/plan manager

  • [ ] Centrelink letters (if relevant to circumstances)

  • [ ] School reports (for children)

  • [ ] Employment documents (if relevant)

  • [ ] Other: ___________________________________



DETAILED SUPPORT NEEDS ASSESSMENT


Daily Living Support

I need support with: (check all that apply)

Personal Care:

  • [ ] Showering/bathing - How often? ___________

  • [ ] Dressing - How often? ___________

  • [ ] Toileting - How often? ___________

  • [ ] Grooming - How often? ___________

  • [ ] Medication management - How often? ___________

Household Tasks:

  • [ ] Meal preparation - How often? ___________

  • [ ] Cleaning - How often? ___________

  • [ ] Laundry - How often? ___________

  • [ ] Shopping - How often? ___________

  • [ ] Garden maintenance - How often? ___________

Current weekly hours of support: ___________

Hours needed in next plan: ___________

Why this amount is reasonable and necessary:



Community Participation

Activities I want to participate in:



    • Frequency: ___________

    • Support needed: ___________

    • Hours per month: ___________



    • Frequency: ___________

    • Support needed: ___________

    • Hours per month: ___________



    • Frequency: ___________

    • Support needed: ___________

    • Hours per month: ___________


Current monthly hours: ___________

Requested monthly hours: ___________

How this aligns with my goals:



Transport Needs

  • [ ] Support worker transport in their vehicle

  • [ ] Support worker drive my vehicle

  • [ ] Accompany me on public transport

  • [ ] Taxi vouchers/rideshare

  • [ ] Specialized transport

Average trips per week: ___________

Average distance per trip: ___________

Monthly transport budget needed: $___________


Therapy & Capacity Building

Current therapies:

Therapy Type

Provider

Frequency

Progress













Requested therapies for next plan:

Therapy Type

Reason Needed

Frequency

Est. Cost













Support Coordination

  • [ ] Need support coordination (specify level: ⬜ Standard ⬜ Specialist)

  • [ ] Currently have support coordination - should continue

  • [ ] Don't need support coordination

Why support coordination is needed:



Assistive Technology & Equipment

Current equipment:



New equipment needed:

Item

Purpose

Quote Amount

Urgency



$

⬜ High ⬜ Medium ⬜ Low



$

⬜ High ⬜ Medium ⬜ Low



$

⬜ High ⬜ Medium ⬜ Low

Assessment reports attached: ⬜ Yes ⬜ Pending ⬜ Not yet arranged


Home Modifications

Current modifications: ___________________________________

Requested modifications:

Modification

Reason

Quote Amount

Urgency



$

⬜ High ⬜ Medium ⬜ Low



$

⬜ High ⬜ Medium ⬜ Low

OT assessment completed: ⬜ Yes ⬜ Pending ⬜ Not yet arranged



CHANGES IN CIRCUMSTANCES

Has anything changed since your last plan?

Health/Medical:

  • [ ] Health has declined

  • [ ] New diagnosis

  • [ ] Hospitalization

  • [ ] Change in medication

  • [ ] Change in mental health

  • [ ] Other: ___________________________________

Details:



Living Situation:

  • [ ] Moved house

  • [ ] Change in household members

  • [ ] Change in informal supports

  • [ ] Other: ___________________________________

Details:



Work/Education:

  • [ ] Started work/education

  • [ ] Stopped work/education

  • [ ] Change in hours

  • [ ] Other: ___________________________________

Details:



Other Significant Changes:



KEY MESSAGES FOR YOUR REVIEW

Your Elevator Pitch (30 seconds)

Practice saying this out loud:

"I'm [name] and my disability is [diagnosis]. The main ways this affects me daily are [2-3 key impacts]. With the right supports, I want to [main goal]. My current supports have helped me [key achievement], but I still need [ongoing support] to continue progressing."

Your version:



Top 3 Things You MUST Communicate







Questions to Ask Your Planner







Concerns to Address









SUPPORT TEAM INFORMATION


Your Support Network

Support Coordinator: Name: ___________________________________ Phone: ___________________________________ Email: ___________________________________ Will they attend review? ⬜ Yes ⬜ No

Primary Support Worker: Name: ___________________________________ Phone: ___________________________________ Providing statement? ⬜ Yes ⬜ No

GP: Name: ___________________________________ Phone: ___________________________________ Report provided? ⬜ Yes ⬜ No ⬜ Pending

Key Specialists: Name: ___________________________________ Specialty: ___________________________________ Report provided? ⬜ Yes ⬜ No ⬜ Pending

Name: ___________________________________ Specialty: ___________________________________ Report provided? ⬜ Yes ⬜ No ⬜ Pending

Family/Carer Support: Name: ___________________________________ Relationship: ___________________________________ Will they attend review? ⬜ Yes ⬜ No

Advocate (if using): Name: ___________________________________ Organization: ___________________________________ Phone: ___________________________________



IMPORTANT CONTACTS

NDIS Contact Centre: Phone: 1800 800 110 Email: enquiries@ndis.gov.au

My Local Area Coordinator (LAC): Name: ___________________________________ Phone: ___________________________________ Email: ___________________________________

NDIS Quality and Safeguards Commission: Phone: 1800 035 544 Website: www.ndiscommission.gov.au

Adelaide Advocacy Services:

JFA Purple Orange Phone: (08) 8373 8333

Disability Advocacy and Complaints Service SA Phone: 1300 302 012

Carers SA Phone: 1800 242 636

Administrative Appeals Tribunal (for appeals) Phone: 1800 228 333

Parability Support Services: Phone: ___________________________________ Email: info@parabilitysupport.com.au



FINAL PRE-REVIEW CHECKLIST

One Week Before

  • [ ] All reports collected and organized

  • [ ] Preparation document complete

  • [ ] Support person confirmed

  • [ ] Review date/time/location confirmed

  • [ ] Transport arranged

  • [ ] Questions prepared

  • [ ] Key messages practiced


Day Before

  • [ ] Review all notes one more time

  • [ ] Prepare clothes (comfortable, professional)

  • [ ] Charge phone and any devices

  • [ ] Pack documents in folder

  • [ ] Set alarm (with backup)

  • [ ] Prepare snacks and water

  • [ ] Get good sleep


Day Of

  • [ ] Eat breakfast/meal

  • [ ] Take any needed medications

  • [ ] Bring all documents

  • [ ] Bring water and tissues

  • [ ] Arrive 10 minutes early

  • [ ] Have support person contact details

  • [ ] Bring phone (silenced)

  • [ ] Bring pen and notebook


During Meeting

  • [ ] Take your time answering questions

  • [ ] Ask for clarification if needed

  • [ ] Use specific examples

  • [ ] Refer to your notes

  • [ ] Stay focused on goals and needs

  • [ ] Be honest but not apologetic

  • [ ] Take notes on what planner says


After Meeting

  • [ ] Note when plan is expected

  • [ ] Get planner's contact details

  • [ ] Thank your support person

  • [ ] Celebrate - you did it!

  • [ ] Follow up if no plan in 4 weeks



POST-REVIEW TRACKING

When New Plan Arrives

Plan received date: _____ / _____ / _____

Plan start date: _____ / _____ / _____

Plan end date: _____ / _____ / _____

Total funding: $___________


Initial Review of New Plan

  • [ ] All requested supports included?

  • [ ] Funding amounts adequate?

  • [ ] Goals correctly reflected?

  • [ ] Service booking information clear?

  • [ ] Happy with plan overall?


If Unhappy with Plan

  • [ ] Contact planner for clarification (within 1 week)

  • [ ] Request internal review (within 3 months if needed)

  • [ ] Contact support coordinator for advice

  • [ ] Consider AAT appeal (within 3 months of internal review)

  • [ ] Contact advocacy service for support


Set Reminder for Next Review

Next review preparation start date: _____ / _____ / _____

(Set calendar reminder for 9 months into your plan)



TOP TIPS FROM PARABILITY

Prepare early - 3 months is ideal

Be specific - Use examples and numbers

Link everything to goals - Every support must connect to a goal

Get professional reports - Medical evidence is crucial

Bring a support person - Extra ears and moral support

Be honest - About both capabilities and needs

Stay calm - Take deep breaths, it's okay to take your time

Follow up - Don't assume everything is fine

Know your rights - You can appeal if needed

Ask for help - Parability is here to support you



ADDITIONAL NOTES

Use this space for anything else important to your review:



Created by Parability Support Services Supporting Adelaide's NDIS community with quality, person-centered care

This guide is for informational purposes only and does not constitute legal or medical advice. Always consult with your support team and NDIS planner about your specific circumstances.


Need help preparing for your review? Contact Parability Support Services: Website: www.parabilitysupport.com.au


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